Online Class Booking Software
For businesses of all kinds, the need to remain up-to-date and relevant is a pressing one.
Changes in customer habits and new technologies mean that old workflows and systems must keep up with the rest of the market, for fear of being left behind. This issue affects different businesses and organizations in different ways, depending on the area in which they operate.
For venues and those working in the field of venue hire, it is the customer-facing systems that are perhaps the most important to keep fresh with up-to-the-minute technologies and tools. This is where having a great online class booking system can help to not only keep your systems functional but also to revolutionize your workflows, meaning a better customer experience and even increased revenues.
How will Hallmaster International help…
The Booking Officer:
- Provides real time room availability
- Receives 24/7 provisional bookings (these need to be confirmed by you)
- Checks for and flags up double bookings
- Can easily add and manage frequent customers and their bookings (and Invoices*)
- Automated booking confirmations
- Multiple administrator access to maintain hall management when an administrator is away
- Simple and seamless website integration within your own website
- Creates reports on the occupancy and booking trends within the venue
- Environmentally friendly – Hallmaster International reduces the paper consumption of an average hall by 60%
The Event Organiser:
- Is provided with their own account where they can view their own bookings (and Invoices*)
- Is capable of making a Booking Request from the Hallmaster calendar (if enabled) This Booking Request is then immediately sent to the Booking Officer to be confirmed
- Up to date availability, contact details and venue information of the event is displayed 24/7 (Only when set to Public)
- Is able to hide events when they are set to Private
- Is allowed to promote their own website or social media page
The Local Community:
- Public events are displayed via the Hallmaster International add ons such as the Calendar, Schedular and Agenda Screens. Each of these add ons can be seamlessly integrated into a community website.
- This increased level of information on the community website enables a more vivid representation of the event, therefore reducing the volume of unnecessary calls to the Booking Officer.
What is an Online Booking System?
So how can having a great online class booking system do all of this?
Basically, an online booking system is all about streamlining and simplifying your venue’s booking systems. Traditionally, a venue would use whatever booking system they have always used.
For example, a pen and paper diary or calendar, which might go back for years or even decades, becoming increasingly difficult and cumbersome to keep track of and maintain. This can lead to lost bookings, double bookings, and a host of other issues and problems. It also allows for very little in terms of flexibility for the customers, and for the venues themselves – if a venue changes or adds rooms, it can be difficult to change a rigid booking system to accommodate those changes.
For online booking systems, everything is centralized and digitized. Customers can easily find vacant rooms for classes and make booking requests themselves, without needing to wait for replies from booking officers, or rely on outdated booking systems. Everything – from customer and booking information to venue details – is stored in one place, in a system that adapts and responds to the needs of everyone involved in an intelligent way.
With the help of these systems, regular classes can be sure that their bookings are made and secured. In turn, their customers can also view times of classes – online class booking makes it simple to keep everyone involved up-to-date and informed.
To ensure your venue has these benefits, it’s important to know you are using the best booking system available – this is where Hallmaster comes in.
Why Hallmaster is the Right Choice for your Venue
For more than two decades, our team has been creating online tools and systems for businesses of all kinds. Using those pioneering skills and extensive experience, we have created Hallmaster – the ultimate venue booking software.
At Hallmaster, we combine flexibility of function with ease of use.
For customers, the online booking calendar makes booking classes a breeze. Embedded directly in a venue’s webpage, a customer can see vacant rooms at a glance, and make their class booking all without needing to leave the webpage or make a phone call.
For venue administrators, the Hallmaster dashboard provides a one-stop place to manage everything from report and invoice generation to social media promotions, and everything in between. Packed with a vast array of tools and functions, use as much or as little as your venue needs, and make Hallmaster work for you.
Interested in learning more about how Hallmaster can upgrade your online class booking system? Contact us today! Our experts are on hand to answer all of your questions.
We also offer a special, one-on-one demo service, where a member of our team can provide a personal online demonstration of everything the Hallmaster system has to offer.
From demonstrating example bookings and the generating of invoices, to how to conduct your own social media promotional campaigns – our demo service can help you get to grips with all the powerful features that Hallmaster has to offer. You’ll be ready to transform your online class booking system in no time, saving you time and money and preparing your workflow for the future!
If you’d like to see for yourself what Hallmaster is all about, as well as see what we could do for your booking system, our 90-day free trial provides a full-featured experience, with full support included, and no commitments necessary!